How to write a support request (that won’t get ignored)
I know. It’s hard to imagine that anyone would need a lesson on how to write a support request – because most of us know how to ask for help. But sadly, the more that software eats the world, the ...
The Success of WooCommerce Premium Extensions: Should You Do It Too?
It’s hard to remember the world before WooCommerce premium extensions. If you’ve not been in the WordPress community for a long time, you might not remember when there were only two kinds of plugins – free and premium. No extensions ...
The Enemy’s Gate is Down
Have you read Ender's Game? Then you know, "The enemy's gate is down." It's a statement about orientation and the need to change it in order to win.
Stop preventing scope creep – you’re leaving money on the table
People always tell me they hate scope creep. Me? I love it. So here are three reasons you should stop preventing scope creep right away!
3 second-mover advantages: benefits of late market entry
The stress of not being a market pioneer Let’s talk second-mover advantages. It comes up regularly when talking with people about new products. Especially in the WordPress ecosystem, people regularly ask the question. Are all the good product ideas already ...
The Power of Networking: Product Developers Take Note…
I saw this tweet today… If you’ve spent the last several years becoming an amazing product developer, first let me just say that you’re awesome. There are very few people on the planet (by percentage) that can make a computer ...
Writing difficult emails
Writing difficult emails is a skill worth developing. Sometimes it can feel like writing difficult emails is a full-time job. Every week it seems like I have an opportunity to write a difficult email. At least once. As I talked ...
Becoming a Great Conversationalist
Most of us aren’t great at business conversations In a CNN poll run a few years ago, they asked people how well they could manage a business conversation. I’m sure that the people who responded (more than 3500 in a ...
Work Smarter, Not Harder: Learning Faster
There’s never enough time. If you’re like me, you know that there’s always more things to learn. More stuff to master. Our jobs don’t get easier they get more expansive. And while it’s a wonderful thing if you’re ready for ...
When buying or selling, are you focused on price or cost?
Can I tell you a story about a refrigerator? Years ago I went to a store to help a friend buy a refrigerator. It was, as you might expect, a pretty boring trip. When you compare refrigerators, you look at ...